Refund Policy

Return Eligibility

At YaGottaLoveIt, we want you to be completely satisfied with your purchase. If for some reason you are not happy with your order, we offer a return policy within 30 days of your purchase date. To be eligible for a return, the following conditions must be met:

• The item cannot be personalized.
• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• Proof of purchase (receipt or order confirmation) must be provided.

Process for Initiating Returns

To initiate a return, please follow these steps:

• Contact our customer service team at support@yagottaloveit.com to request a return authorization.
• Provide your order number and reason for the return.
• Once your return is authorized, we will guide you through the return process and provide a shipping label if applicable.

Refund Methods and Processing Time

Refunds will be processed using the original payment method. Please note the following:

• Refunds typically take 5-7 business days to process once we receive the returned item.
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item or damaged item).

Special Cases

In the event that your item is damaged or incorrect, please notify us within 7 days of receiving the item. Our team will:

• Send a replacement item at no additional cost
• Or in some cases offer a full refund.

Exceptions to the Policy

Certain items may not be eligible for return, including:

• Personalized or custom-made items.
• Items marked as non-returnable at the time of purchase.

If you have any questions regarding the eligibility of a product for return, please feel free to contact our customer service team.

Thank you for choosing YaGottaLoveIt! We appreciate your support and look forward to bringing joy and laughter to your gifting experiences.